IBooking6 questionsPicking a look, picking a date, what you'll see at checkout.How do I book?How far in advance should I book?Can I book over the phone?Can I move a service date after I book?What confirmation do I get?Are the photos real installs?
IIPricing5 questionsWhat's in the number, what isn't, what changes it.How does pricing work?What's included in the package price?What might cost extra?When do I pay?Can I get a quote before I book?
IIIInstall day5 questionsWhat happens, who shows up, what you need to do.How long does installation take?Do I need to be home, or provide anything?What time will the crew arrive?What if my power, water, or outlet access is limited?Will the crew leave anything behind?
IVMaterials & care5 questionsWhat we use, how it holds up, what happens after weather.What about wind, rain, or freezes?Do natural materials vary?Are the materials reused or new?Are the lights and lanterns waterproof?Can I keep something after removal?
VMembership5 questionsHow The Year-Round works, who it's for, and what it costs.What's the difference between booking once and joining The Year-Round?What does The Year-Round include?Can I skip a season?How is the membership scheduled?Do members get a discount on add-ons?
VICommercial5 questionsOpen houses, restaurants, corporate evenings, HOA programs.Do you work with brokers and listing agents?Can you style a restaurant or retail storefront on a schedule?Do you do single-night corporate events?How do HOA programs work?What's the lead time for commercial work?