IBooking5 questionsPicking a look, picking a date, what you'll see at checkout.How do I book?How far in advance should I book?Can I book over the phone?Can I move my install date after I book?What confirmation do I get?
IIPricing5 questionsWhat's in the number, what isn't, what changes it.How does pricing work?What's included in the starting price?What might cost extra?Is there a deposit?Can I get a quote before I book?
IIIInstall day5 questionsWhat happens, who shows up, what you need to do.How long does installation take?Do I need to be home, or provide anything?What time will the crew arrive?What if my power, water, or outlet access is limited?Will the crew leave anything behind?
IVMaterials & care5 questionsWhat we use, how it holds up, what happens after weather.What about wind, rain, or freezes?What happens if something gets damaged?Are the materials reused or new?Are the lights and lanterns waterproof?Can I keep something after removal?
VMembership5 questionsHow The Year-Round works, who it's for, and what it costs.What's the difference between booking once and joining The Year-Round?What does The Year-Round include?Can I skip a season?How is the membership scheduled?Do members get a discount on add-ons?
VICommercial5 questionsOpen houses, restaurants, corporate evenings, HOA programs.Do you work with brokers and listing agents?Can you style a restaurant or retail storefront on a schedule?Do you do single-night corporate events?How do HOA programs work?What's the lead time for commercial work?